HOW DO WE WORK?
We shall design and agree a dedicated package which is proactive and flexible to meet your specific needs.
ADVICE AND PREPARATION
Sharing the benefit of our experience we will first of all listen as you explain your business aims and profile. We are only as good as the information you share with us.
We shall review your products, packaging, instructions, warranty procedures and provide advice on how we believe any potential issues can be avoided. Prevention is always better than cure.
Our team will then propose how we believe we can best service your business.
PROBLEM SOLVING, FEEDBACK AND LEARNING
Interaction with our client’s consumers is an invaluable source of knowledge which we share, to enable you to amend and improve your product or service.
All calls are logged and recorded, relevant information used to the benefit of clients.
We are your constant in market “eyes and ears”.
STORAGE AND FULFILLMENT
We have flexible storage facilities to manage inventory of parts and product.
We source the most cost effective distribution solution for your product and consumer.
It is important that we and our clients have an understanding and visibility of what we do.
Our reporting systems are comprehensive and flexible.
We are accountable.
Next steps-We would welcome the opportunity of discussing your needs and how we can help improve your relationship with your customers, consumers, reduce your costs and allow you to concentrate on what you do best.